[siberiankiss]

I've already posted this on another FiST forum, and have gotten 6 other members to reply with having the same or similar problem. Just wondering if anyone on here is experiencing it as well!

I purchased my 2016 ST on December 1, 2015. When I drove home from the dealer, it was ~40F outside and I immediately noticed that the heat would only come on if the auto climate control was set to HI. As soon as I turned it down to 85, the car would start blasting cold air through the vents. I have taken the car to the dealer for repair on multiple occasions. First time I was told that I "could not use automatic climate control in Texas", the second time the blend door actuator was replaced, third time the HVAC control module, and the fourth and fifth time they replaced temp sensors.

The car has been in dealership possession for 28 days now, and the heat will not function in any mode now. The dealer claims to be in contact with Ford engineers, and are awaiting a reply to see what they should do next. It's now been a week since there's been any progress made.

I decided to get a lawyer last week, and will be pursuing lemon law on the vehicle. God only knows the things that have been broken tearing my dash apart over and over again. This is seeming like a fairly common issue on 2016 models, so I'm really hoping that will help my case. I drove a 2014 for 2 years as a lease, and never had a problem with the climate control.

Thanks!
Melissa

 

[EcoBeast]

I have had similar issues from day 1 in my 2014 ST, which I posted on this forum a few months ago.

I don't use the automatic temp control feature, only manual method of turning the temp dial until I get the desired warm air. The trouble is that the temperature does not respond proportionally to the set point. Let's say the outside temp is 0°C. The fan blows very cold air up to"19 °C" setting and then suddenly becomes hot at "21°C". There is no gradual mixing of the hot/cold air stream. Perhaps it's the blend door actuator not responding properly to the desired temp setpoint as you mentioned.

I have 23,000 km in almost two years and this is the only problem so far. I've hesitated to take the car in for warranty service as I don't want to cause other problems by taking the dash apart.

 

[zombie67]

I bought a 2016 ST a couple weeks ago, and am having the same problem. If I turn it to the maximum temperature, the air will get a bit warm, but not hot. It is as if the sensor thinks it is much hotter in the car than it really is. However, this happens only intermittently, and I can't force the problem to occur. I am waiting until it either goes away (hah!) or becomes permanent, so that I can show the dealer the problem. Otherwise, I know I will just get "no trouble found", along with my wasted time.

 

[IVMnstr]

Sorry you're going through this issue. Didn't have the exact issue, but I bought my 2015 in the middle of December last year and it's been in the shop 3 times with a 4th coming really soon. The blend door actuator was clicking very loudly and not working properly. After taking it into the dealership multiple times, my center console panels are very loose and the bezel around the shifter was broken along with a few screws that hold the panels down - they've ordered new parts. Once I get the call that the parts have arrived, I'll take the car in for the final time (I hope). I also hope your situation is sorted out ASAP.

I hate to confirm the fears, but the parts are being broken when these panels get taken off and installed multiple times.

God only knows the things that have been broken tearing my dash apart over and over again.

Thanks!
Melissa

 

[Stevelach]

I must admit that the climate control system is a little confusing. Even when not in "AUTO", isn't the temperature still in automatically controlled since we still have selected a temperature? Seems to me the only thing selecting "AUTO" does is let the system take control of the fan and which ducts the air is allowed to come out of but the temperature is always in auto...

 

[bjones1672]

Registered here to chime in on a very similar issue. I just bought 2016 FiST and drove it for 3 warm rainy days until the temperature dropped and it snowed. First time trying the heat, no dice. Dealership took it into service and gave me a loaner boat of a luxury car fit for a mildly successful rapper. I've been driving that for longer than I had my brand new car. They also say they have been talking to ford engineers and are waiting to hear back from them to diagnose the issue.

They did say it's not the blower motor-- it sounds like the fan is fully working, but nothing comes out of front vents or the foot vents. Tried auto and manual modes, air is not warm at all.

I'm hoping to have this issue resolved soon. It's my first Ford and may very well be my last. That being said, I do really miss driving it.

Best of luck, sorry to hear that so many of you are having these issues

 

[FiST_To_The_Clutch]

I've had a very similar but a bit opposite issue. One day driving back home from work the temperature outside was about 68-70 F. I put the fan on about 65 degrees which should provide me with a bit of a cold air. After about 5 mins it's started to get quite hot in the car. I cranked the fan down to like 63. No cold air. Cranked it down again to like 60 and put fan speed on 2 bars. Still quite hot air coming out. Only when I went to lowest possible temp, hit A/C/ button and cranked up fan speed to max it started to blow ice cold air. After a few mins, I turned off A/C, put the temp back to like 63 F and it was fine: cold air was coming out. I bought my Fist in first week of December, and since then only had that what I described twice happening to me.
However I had once when the outside temp was hitting 40 F one morning it won't pump hot air until I set 80 F fan temp. Then I lowered it back to like 73 and it was blasting warm air till I arrived to work. It's weird

 

[Sil3nt611]

I've only hit the auto button once since I've owned my 2016. I never figured out how it was supposed to work so I'm not sure if it was functioning right or not. I turned auto on and it was kinda chilly out and the temp stayed at 70 (it was manually set to 70 prior to hitting the auto button). I leave it in manual mode and just turn the temp up to 78 to warm up and gradually turn it down as needed and that has seemed to work just fine for me consistently. I have had a problem where it was blowing cold air past the time where the engine was warm when I had it set at probably 75 and it was in the 40's outside. I'll try auto again at some point and see if it decides to work or if I'm doing something wrong.

 

[Neeqness]

I found out that if you are in auto mode and then change to manual (usually), it will still run on auto unless you change the fan speed.

Personally I like that because I can choose to blow air to floor or window or whatever and still keep the auto temp. If you change the fan speed though, the auto will shut off.

Secondly when it's cold, the engine takes awhile to warm-up and blow hot air, but it eventually does and I have not had any problem with that otherwise.

Sent from my SM-N910T using Tapatalk

 

[Neeqness]

Keep in mind also that if the a/c is off and the temp outside is around the same temp as your setting, you might as well roll the windows down because the circulation is just not good enough to actually "feel" cooler. The vent can't blow any cooler than the air is outside without a/c. Even if you set it to 60 and the temp outside is 68, the air will blow at 68 at best because without a/c it can't cool the air anymore. Your ducts are also warm too and the air likely passes near the engine before you feel it which isn't helping.

Sent from my SM-N910T using Tapatalk

 

[Sil3nt611]

It's not yet summer so I don't think anyone is thinking about cooling the car. Most people want the heater to work right. It's not that I'm impatient to wait for the engine to heat up before the heater will heat, it's that it stays cool even after the car is warmed up unless I turn the heat way up first and then turn it way down after it starts getting too hot because I had to turn it up too much in order to get heat at all. That's the problem I've dealt with. I still haven't bothered with the auto function. All it seems to do for me is leave the settings exactly as I had them in manual mode for the little bit that I have tried to use it.

 

[FiST_To_The_Clutch]

Just to give a recent example. I was driving home yesterday from work, the car has been running for about 20 minutes (idled for about 5 and 15 mins of driving). The engine is warm by that time guaranteed (probably long before that). The outside temp was first 63, then it went down to 59. I set fan speed to 1 bar and temp to 75 assuming I'm gonna get nice and warm there. Ha, you wish! Blows cold air! I'm like "what??" SO I cranked it all the way to 80 degrees. Heck, cold air still! That makes absolutely no freaking sense, but it blows cold air. It did not start blowing hot air (not warm, but hella hot) until 83. And the funny thing? At 82 it was blowing cold, but at 83 it switched drastically to hot air. I'm not sure what that is, but that's not a proper way fan should work at all. If it continues like that, I'm gonna take the car to dealer, because fan doesn't work properly.

 

[Neeqness]

It's not yet summer so I don't think anyone is thinking about cooling the car. Most people want the heater to work right. It's not that I'm impatient to wait for the engine to heat up before the heater will heat, it's that it stays cool even after the car is warmed up unless I turn the heat way up first and then turn it way down after it starts getting too hot because I had to turn it up too much in order to get heat at all. That's the problem I've dealt with. I still haven't bothered with the auto function. All it seems to do for me is leave the settings exactly as I had them in manual mode for the little bit that I have tried to use it.

Well I was using my a/c just last week in 90 degree weather! We're expecting high 80s next week...and I live near the beach where it's cooler. I imagine the folks near the desert will be a bit warmer...

Sent from my SM-N910T using Tapatalk

 

[Sil3nt611]

Well I was using my a/c just last week in 90 degree weather! We're expecting high 80s next week...and I live near the beach where it's cooler. I imagine the folks near the desert will be a bit warmer...

Yeah, I wrote that when we were around 70, for the past two days we're close to 80 for a high... For these temps I almost just prefer to open my windows for some fresh air though. I did turn on my AC once yesterday and I had no issues with it running and it worked fine back in the Fall before it started getting cooler. My issues seem to be just the heater and auto setting.

 

[Neeqness]

Yeah, I wrote that when we were around 70, for the past two days we're close to 80 for a high... For these temps I almost just prefer to open my windows for some fresh air though. I did turn on my AC once yesterday and I had no issues with it running and it worked fine back in the Fall before it started getting cooler. My issues seem to be just the heater and auto setting.

I understand. My initial post here was after your message but it wasn't specifically in response to your message but one before yours. I think maybe you thought I was responding to you because it was after yours but I wasn't. I was responding to the general issue both cold and hot.

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[PeeK]

Just bought a brand new magnetic gray ST a few hours ago. Enjoying the drive home in DC 30 degree weather with Auto set at 70 and then click it starts blasting ice cold outdoor air at full speed from the vents. Turn the auto off and then back on and it does it again. I turn around bring it back to Lindsay Ford. They hustle me to a technician who looks at it 5 minutes and concludes "nothing's wrong" and to prove it he hits auto and when the cold air starts blasting he turns the fan dial down so auto shuts off and says, see it works. I've read many people seem to have this problem and even that Ford is saying it's normal. Hey so has anyone actually gotten it fixed yet? Really bummed. Brand new car and already I've got to schedule service. Not psyched about them tearing up the dashboard and (hopefully not) having to deal with multiples "nothing's wrongs."

 

[zombie67]

Update: When starting the car with a cold engine, it seems to work fine. But after driving for a while, then stopping and turning off the engine for a few minutes (like to get gas), upon restarting the problem occurs. On auto, set to 72, it blasts frigid cold air. I can repeat this 100% of the time. I am beginning to suspect the temp sensor that the climate control uses, is somewhere that gets heated up from the hot engine or something.

 

[Neeqness]

Update: When starting the car with a cold engine, it seems to work fine. But after driving for a while, then stopping and turning off the engine for a few minutes (like to get gas), upon restarting the problem occurs. On auto, set to 72, it blasts frigid cold air. I can repeat this 100% of the time. I am beginning to suspect the temp sensor that the climate control uses, is somewhere that gets heated up from the hot engine or something.

The temp sensor is in the air intake after the cabin filter.

Sent using Tapatalk

 

[Guest]

I've already posted this on another FiST forum, and have gotten 6 other members to reply with having the same or similar problem. Just wondering if anyone on here is experiencing it as well!

I purchased my 2016 ST on December 1, 2015. When I drove home from the dealer, it was ~40F outside and I immediately noticed that the heat would only come on if the auto climate control was set to HI. As soon as I turned it down to 85, the car would start blasting cold air through the vents. I have taken the car to the dealer for repair on multiple occasions. First time I was told that I "could not use automatic climate control in Texas", the second time the blend door actuator was replaced, third time the HVAC control module, and the fourth and fifth time they replaced temp sensors.

The car has been in dealership possession for 28 days now, and the heat will not function in any mode now. The dealer claims to be in contact with Ford engineers, and are awaiting a reply to see what they should do next. It's now been a week since there's been any progress made.

I decided to get a lawyer last week, and will be pursuing lemon law on the vehicle. God only knows the things that have been broken tearing my dash apart over and over again. This is seeming like a fairly common issue on 2016 models, so I'm really hoping that will help my case. I drove a 2014 for 2 years as a lease, and never had a problem with the climate control.

Thanks!
Melissa

Did you ever get a final solution from Ford??

I'm in a similar situation, same climate control issue. They reprogrammed it and it still doesn't work correctly. It only blows warm air on HI and only blows from the defrost. The dealer said they're waiting for Ford to get back to them with a reprogramming fix. They've had my car for 6 days...

 

[EcoBeast]

I am in a similar situation here and my 3 year warranty is up in 2 months! I'll make another call to my dealer and will post any new information.