No matter congrats and post pics of your definitely rare car when you can!!
PS. My slight negativity comes from experience from ordering a Mustang. Though LONG ago (1991) I ran into a lot of the same small stuff when picking up the car. So I have been there when picking up a factory ordered car. Wasn't the best experience that's for sure.
lol, no need to apologize, believe me I've been through those experiences. This isn't one of them. my salesman didn't want me to pick it up right away, because he was finished his shift already, had been up since 6am, it was evening, and he just wanted to go home and sleep for the weekend. Lazy, and tired.. He just didn't want to do paperwork quite frankly.. lol !
But I've worked harder & had less sleep for the past couple weeks... and my new car was all I had to look forward to.. so I insisted.. And he stuck around to see it through. (He didn't have to, he was already off when he called me.) So he wasn't being paid to be there. Plus I don't know if you've looked at the profit margin on these cars.. It's not very much. My sales guy personally, is looking forward most to the questionnaire I'll be filling out about his performance. That's where he'll get at least a small bonus from Ford. The amount of time he spent talking about that survey from the time I first came in to order.. until I drove off with the car... lol.. He really wants that "perfect" survey. If anything, he stuck around for the survey purposes! haha.
They don't care about the sale alone at this place. And more so due to the pricing I got, and the deal I got on my trade. (And I know they are barely asking more for my trade in, than they gave me for it). And that's just asking....They barely profited from my purchase, and will barely profit on my trade.. They've had it sitting there for 3 months. If I sold it myself at the price they have it listed for, I would have lost a few grand extra, buying the ST myself instead of the trade deal I got. Not to mention the money I saved having a free loaner vehicle for 3 months not having to pay insurance. Plus the extra cash incentive they gave me + tax savings. (+ gas savings) +free maintenance.
It's actually quite the opposite. They don't care about the sale specifically, they care about "volume" in sales and they care about return business maintenance, in house insurance, window tint, protective coating, extended warranties, winter tires, etc etc... which is where the real money is.. They are trying to steal my service away from my usual dealer.. And so they are working pretty hard to keep me happy. I got a pretty smoking deal... and it's honestly the first time I feel pretty damn good about my purchase, rather than feeling like I took one in the rear. I actually feel that they got the short end of the stick, because I'm making out like a bandit on my deal.. And I'm not caving in for any of the extra's. I may ultimately give them my business for the maintenance though. They've done so much more for me than any of my previous dealerships.. And I can see they work hard to please. They also do a lot in the community, and are very much concerned about how they are perceived locally.. Don't get me wrong, they have many of the typical clowns working there too.. But I feel like I lucked out. But due to the other clowns.. if I had to deal with someone else I likely would have had the same typical shitty experience.
The guy I spoke with about the stickers was on the phone with me while the other guy asked him about the stickers. And I 100% believe it was miscommunication, not the sales guy, but the other guy, who I met.. I'm sure the guy likely did it out of habit as they were in a rush to get the PDI done in like half an hour... My sales guy was terrified to touch my car, because he said he knew I loved it too much and didn't want to do anything to piss me off... He didn't fill it with gas, he gave me a few gas cards, to go fill it up with top grade fuel myself. Anything done to the car (aside from the stupid decal....) was done with my permission while on the phone asking me in advance...
Anyway, sales guy also introduced me to the detail shop guy who is giving me an amazing deal on my tint.. (50% the cost of all local competitors i've priced out.) And that's for every single window on the car, + the windshield + the brow(darker than rest of windshield).. whereas the price I was getting from competitors was just for the rear windows alone... So paying far less, and getting far more. Probably get my vinyl done there too, because he's giving me great pricing.
My sales guy called me as the truck was unloading, and said he wasn't taking off any plastic, touching it, washing it, or anything.. until I instructed him personally what to do...He described the situation with the plate, the plastic, and the rail dust immediately and sent me the pictures... I have had great communication throughout the process and his boss informed him it was off limits until I said otherwise... Plus he sent me photo's right away.. The plate was on it from the factory. That's a fact... One I'll probably be following up with a phone call to Ford to find out why they did that.... As nobody around here seems to have any answers.. I'm pretty satisfied that my car was ordered without the plate, because I put the order into the computer myself. Have the original print out, and all of that.. Ford just seems to be screwing over the Majority. I've still only seen ONE person on this forum, who lives in a plate requiring province in Canada who has been able to produce photo's of a car with no front plate being delivered.
Ultimately I didn't have a dealership lot boy clean the rail dust... I had the boss at the detail / tint / vinyl shop next door do a quick rinse on it... It's actually the best job I've had out of a "dealership" experience, but as I said, there is one small area on the rear hatch that got swirled.. maybe 3"by 3" of little tiny ones. I can't say if it was the cleaning or if it was there from the factory or shipping process...I do know they didn't have time to take a shammy to the car though. The scratch on the hood looks to be from transport, and the rail dust... well... that's because I didn't have them do a full detail, just a quick rinse. As I said, I'm having a pro take care of it this week, and having some other protection thrown on. Overall, not a bad job and it was only done because I gave the go ahead.. I preferred the rinse as I won't be getting the car in to see my guy until probably mid week.
That said, I have to just throw it out there.. It is a Fiesta.. not a Ferrari...
I love my car, as if it was a Ferrari... But lets be realistic here!
I took measures to make sure my car didn't fall into the wrong hands... And sorry to say it, but not every dealer is the bad dealer experience you had.. (much like the previous ones I had ! )
Believe me I'm ultra paranoid about dealerships as I've had about the most ridiculous dealership experiences of anyone I know personally...I'm sure most of us on here have been there... lol decent experiences are far and few between.. But as far as dealership experiences go... mine wasn't all that bad this time around.. I wouldn't hesitate to buy my next car from them based on how things went.. (As long as I dealt with the sales manager guy).
They had my car for a total of two hours-ish? They didn't even have enough time to do much other than throw some soap on it, and hose it. It wasn't even dry when I pulled up. And I still have the plastic as it was literally peeled off moments before I arrived. I detailed the interior myself. And the guy was apologizing profusely for not finishing the clean up insisting that I give them more time.... But I wanted to git r done.
Anyway, yeah.. experience was 99999x more pleasant than my previous purchases experiences.
Sales guy not so great, he's new.. I was one of his first sales... but I never dealt with him much. Mostly dealt wit the sales manager, who was around my age, and great to deal with. Unfortunately he wasn't in when I went in to pick it up and do paperwork... So I dealt with a couple pretty unpleasant people.. Even my sales guy didn't get along with them. lol.
At any rate, I hope your next experience is better than your Mustang experience. I completely relate to the apprehension towards dealers though.. I've had some shit experiences that made me never want to set foot in a dealership again.. But I've also never met a dealer that handles business like this one locally. And I've never been as prepared for a purchase as I was this time around.
Hope I didn't come off as too argumentative.. just blabbering on for the sake of clarification. I will definitely share some more photo's soon. And thanks
