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· Official Ford Representative
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96 Posts
Kim,

So even though my phone is sending and receiving texts when i try voice commands such as "listen to text message" or "reply to text message", it says aloud "text messaging not supported on this device", then proceeds to read the message anyway. Is there anything I can do?


Ps.
Also, how do I get invited to the Ford Customer Satisfaction Clinic in Irvine, CA?
You can try deleting the phone from MyFord Touch and pairing it again. You should not be receiving this message. I personally don't have information on the Ford Customer Satisfaction Clinic, but I'll see if I can get more information on that. I'll let you know either way.

Kim
 

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908 Posts
You can try deleting the phone from MyFord Touch and pairing it again. You should not be receiving this message. I personally don't have information on the Ford Customer Satisfaction Clinic, but I'll see if I can get more information on that. I'll let you know either way.

Kim
Can you comment on the news about QNX?

How much updating and enhancement will happen for our hardware?

If the answer is zero, is there any effort to open source the system so people who bought a lame duck can DIY?

For a somewhat successful example of that, see the HP tablet.
 

· Official Ford Representative
Joined
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116 Posts
Ps.
Also, how do I get invited to the Ford Customer Satisfaction Clinic in Irvine, CA?
Hi there!

Can you fill me in a bit more on this? Where did you hear about this, and what dates is it set for? I'll see what I can dig up.

EDIT:

I saw this thread: http://fiestast.net/threads/customer-satisfaction-research.869/#post-14730

This particular event appears to be by special invite only, and we do not have any contact information to assist in sending invites.


Meagan
 

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90 Posts
Can you comment on the news about QNX?

How much updating and enhancement will happen for our hardware?

If the answer is zero, is there any effort to open source the system so people who bought a lame duck can DIY?

For a somewhat successful example of that, see the HP tablet.
Kim,

I, and no doubt many others, are interested in this as well. Looking forward to your reply!
 

· Official Ford Representative
Joined
·
96 Posts
Can you comment on the news about QNX?

How much updating and enhancement will happen for our hardware?

If the answer is zero, is there any effort to open source the system so people who bought a lame duck can DIY?

For a somewhat successful example of that, see the HP tablet.
Kim,

I, and no doubt many others, are interested in this as well. Looking forward to your reply!
Hi wash and Ronbo,

I'm unable to discuss future product plans for Ford for competitive reasons, but I can assure you that Ford and Microsoft are long-term partners, and will continue to work together for the future.

Kim,

Bad news, I updated to ios7 and now I can't get messages thru MFT again. :(
I enabled everything shown in this thread but no go.
Which specific iOS are you running? Try deleting SYNC from the phone and deleting the phone from the MyFord Touch system. Hold the POWER and HOME button until the Apple appears. Once the phone powers back up, pair the phone: http://support.ford.com/sync-technology/pair-your-phone-sync-myford-touch Make sure your settings match these: http://support.ford.com/sync-technology/how-to-allow-ios-text-messaging-sync-myford-touch

Kim
 

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1,459 Posts
Thanks for Nothing.

I just received a letter stating the warranty on the MyTouch system was extended to five years.
This would be great except I already bought the ESP for Seven / 100k.

So this does me NO good at all.
This is how Ford rewards it's loyal customers that buy all the UPs and Extras at time of purchase.


Dave
 

· Registered
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285 Posts
Thanks for Nothing.

I just received a letter stating the warranty on the MyTouch system was extended to five years.
This would be great except I already bought the ESP for Seven / 100k.

So this does me NO good at all.
This is how Ford rewards it's loyal customers that buy all the UPs and Extras at time of purchase.


Dave
I got that letter as well. I also have a warranty purchase that exceeds it as well.
 

· Registered
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15 Posts
Thanks for Nothing.

I just received a letter stating the warranty on the MyTouch system was extended to five years.
This would be great except I already bought the ESP for Seven / 100k.

So this does me NO good at all.
This is how Ford rewards it's loyal customers that buy all the UPs and Extras at time of purchase.


Dave
How much did you pay for your warranty? Was it the premium care from ford?
 
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