[FordIVTteam]

...

I never considered the ScanGauges as the source because my 2011 SES was able to run the VHR with those plugged in. I guess the way MFT runs the report is different from the older Sync system.

Hi WScottCross,

I knew we had to be overlooking something! This is definitely what was causing the issue. If anything is plugged into the diagnostic port, the Vehicle Health Report won't be able to be submitted correctly. I'm glad you were able to get this resolved.

Kim

 

[joker96]

I cant do the health report because I don't have that option. how do you get to it? I tried speaking to sync but it didn't do anything.

Sent from my LG-E980 using Tapatalk 2

 

[LotusZX3]

I've had the 200 mile message pop up for me too and i just let the engine run another minute or so and try again and it works.

 

[FordIVTteam]

I cant do the health report because I don't have that option. how do you get to it? I tried speaking to sync but it didn't do anything.
Sent from my LG-E980 using Tapatalk 2

Hi joker96,

Here's some information on how to run a Vehicle Health Report: http://support.ford.com/sync-technology/run-a-vehicle-health-report-sync-myford-touch
Keep in mind that this isn't available outside of the United States. Let me know if you're getting stuck at a specific part.

Kim

 

[joker96]

Is that the reason I have a different version 4.5???

 

[FordIVTteam]

Is that the reason I have a different version 4.5???

Please send me a PM with the full VIN. I'll be able to tell more about your specific vehicle.

Kim